James Damian and Paco Underhill

Think & Link: June 22nd, 2:00 pm Pacific / 4:00 Central (Live, Broadcast and In-Person)

We are finishing this quarter centering our conversation on design and science in the customer experience. This will be an intellectual sparring session with two great minds challenging each other to elevate how we study and design experiences. Both of these guests have made appearances on our stage before, and as before they come with a full quiver of inspired stories to share.

We have the gentleman of design, James Damian, former head of design from Best Buy. He is paired with the author of “Why We Buy” Paco Underhill who is best known for the phrase “the butt brush” -- and you’ll have to ask him what that means, or read the book.

In-Person Attendance Details:

3:00 - 4:00 pm CST: Arrival and networking

4:00 - 5:00 pm CST: Conversation with James Damian and Paco Underhill broadcast live in-person and online

5:00 - 5:30 pm CST: Close and networking

Light refreshments will be served. RSVP required for event entry. Parking, entrance, and additional attendance details will be sent via email prior to the event.

Parking is free. Attendance is free. Food and drink are free. Active participation is expected.

Virtual Attendance Details:

4pm - 5pm CST: Conversation with James Damian and Paco Underhill broadcasted online Zoom webinar link will be sent via email prior to the event.